Local Shipping Policy

Delivery Service


Delivery Details

Free shipping if you purchase over HKD$350 on Daydaycookshop.com. After receiving the order confirmation email, the goods will be dispatched within 3-7 working days.


Local Delivery

We use SF Express/Lalamove/Pickupp/GOGOX/ Jumppoint to deliver to different areas of Hong Kong. Please note parcels cannot be delivered to Islands Districts and restricted area. Orders will be delivered to your address within 1 to 3 working days after they are dispatched.


Pickup Point:

You can choose to pick up at SF Lockers or SF Stations. If the selected Smart Locker is full, please allow a few more working days for the delivery. If you need to change the pickup location, please contact SF Express directly.


Store Collect:

We need 1 to 2 working days to process your order. When the items are ready, we will notify you by email to come to the store to pick up your order. Please present the email for identity verification while picking up your order.

If your order contains both pre-order/in-stock items, it will be dispatched automatically when all products arrive. To avoid processing delays, we appreciate if you could separate your order if you need the available items immediately.


Self-pickup Location:

Address: Unit 3-6, 4/F, Hollywood Centre, 233 Hollywood Road, Sheung Wan, Hong Kong

Business hours: Monday to Friday 10:00-18:00

(Please call 5933 7771 to make an appointment) 



Special Arrangement:

The delivery service will be postponed and will be re-arranged when the gale signal is hoisted, the red or black rainstorm warning is in effect, or when we judge that the delivery is unsafe.


*If customers choose to deliver the products by post, customers should be responsible for all postal risks (including delay, damage, loss or theft damage, etc.). We are not responsible for the above matters. Please check the goods immediately after receiving the goods. If there is any error of goods or style, you should reject the post and let the courier company return to our company.


*Unsuccessful delivery order arrangement: The reasons for the unsuccessful delivery may include incorrect address, absence of the recipient, or unclaimed goods. When we receive an unsuccessful delivery order, we will notify the customer by email or phone and re-arrange for the delivery. For re-shipped packages, a handling fee of HK$40 will be charged.